Work I’m Proud Of
Thought Leadership
Transforming Conflict on College Campuses, for the Constructive Dialogue Institute
Maintaining Campus Community During the 2024 Election, for the Constructive Dialogue Institute
Building Cultures of Constructive Dialogue, for the Constructive Dialogue Institute
Data fluency presentation, for Detroit Startup Week
Study on household healthcare decision making from the perspective of women caregivers delivered at the Quirk’s Event
Skills development (curiosity, humility, crafting questions, and generous listening) presentation for Data + Women Ireland
User Experience (UX) Research
User experience research with learners, instructors, and administrators for the Constructive Dialogue Institute
User experience and discovery participatory research with caregivers for the United Way of Southeast Michigan
Journey map of caregivers’ process evaluating childcare options
Service blueprint for national real estate agency and mortgage broker, resulting from several virtual workshops
Project examining consumer attitudes about sustainable fashion; research insights via social media listening
Co-design workshop for the Constructive Dialogue Institute, informed by user experience research findings
User experience research to support naming, brand development, site launch, and site redesigns for the Constructive Dialogue Institute
Study examining the research participant experience, presented at the Quirk’s Event
Strategic planning that drove the Presource rebrand and early work on Pack Manager for Cardinal Health
Workshops + Training
Systems thinking workshop with a higher education community of practice for the Constructive Dialogue Institute
Virtual roundtables for the Urban Land Institute’s fall meeting
Designing the Customer Experience, workshop for Retail Boot Camp
Market research workshop for entrepreneurs and small business owners at the BUILD Institute
Customer Journey Mapping Information Session, for The Constructive Dialogue Institute
Narrative workshop, for UNESCO Creative Cities of Design
Marketing strategy curriculum for small business owners and entrepreneurs for TechTown’s Retail Boot Camp
Pop-up workshop for TechTown Detroit, the Detroit Economic Growth Corporation, and Motor City Match
Using semiotics to develop a customer experience rooted in an emergent code, for EPIC People Semiotics course
Research-Informed Storytelling
Community of Opportunity report, for New Economy Initiative
Highlights the impact of 62 inclusive design projects by Detroit’s City of Design partners, for Design ‘co=
Research Findings + Recommendations
Inclusive workspace study, for TechTown Detroit
Project examining consumer attitudes about sustainable fashion; research insights via social media listening
Proprietary study of health care decision making among women
Wayfinding + Placemaking
Inclusive restroom signage, for TechTown Detroit
COVID-safety signage system, for the City of Detroit
Communications, Content + Operations Strategy
Nightingale Magazine, Issue 1, Spring 2022, for the Data Visualization Society
Nightingale Magazine, Issue 2, Fall 2022, for the Data Visualization Society
Managing Editor of Nightingale, journal of the Data Visualization Society (on Medium)
Managing Editor of Nightingale, journal of the Data Visualization Society (transitioned to non-paywalled site)
Small Business Strategy
Strategic planning for the launch of Proxy
Naming and strategic planning with Mongers’ Provisions
Brand strategy recommendations for the Peacock Room, a boutique in Detroit, MI