Work I’m Proud Of

 

Thought Leadership

 

Transforming Conflict on College Campuses, for the Constructive Dialogue Institute

Maintaining Campus Community During the 2024 Election, for the Constructive Dialogue Institute

Building Cultures of Constructive Dialogue, for the Constructive Dialogue Institute

Data fluency presentation, for Detroit Startup Week

Data fluency presentation, for Detroit Startup Week

Study on household healthcare decision making from the perspective of women caregivers delivered at the Quirk’s Event

Skills development (curiosity, humility, crafting questions, and generous listening) presentation for Data + Women Ireland

Skills development (curiosity, humility, crafting questions, and generous listening) presentation for Data + Women Ireland

 

User Experience (UX) Research

 

User experience research with learners, instructors, and administrators for the Constructive Dialogue Institute

User experience and discovery participatory research with caregivers for the United Way of Southeast Michigan

Journey map of caregivers’ process evaluating childcare options

Service blueprint for national real estate agency and mortgage broker, resulting from several virtual workshops

Project examining consumer attitudes about sustainable fashion; research insights via social media listening

Co-design workshop for the Constructive Dialogue Institute, informed by user experience research findings

User experience research to support naming, brand development, site launch, and site redesigns for the Constructive Dialogue Institute

Study examining the research participant experience, presented at the Quirk’s Event

Strategic planning that drove the Presource rebrand and early work on Pack Manager for Cardinal Health

 

Workshops + Training

 

Systems thinking workshop with a higher education community of practice for the Constructive Dialogue Institute

Virtual roundtables for the Urban Land Institute’s fall meeting

Virtual roundtables for the Urban Land Institute’s fall meeting

Designing the Customer Experience, workshop for Retail Boot Camp

Designing the Customer Experience, workshop for Retail Boot Camp

Market research workshop for entrepreneurs and small business owners at the BUILD Institute

Customer Journey Mapping Information Session, for The Constructive Dialogue Institute

Narrative workshop, for UNESCO Creative Cities of Design

Narrative workshop, for UNESCO Creative Cities of Design

Marketing strategy curriculum for small business owners and entrepreneurs for TechTown’s Retail Boot Camp

Pop-up workshop for TechTown Detroit, the Detroit Economic Growth Corporation, and Motor City Match

Using semiotics to develop a customer experience rooted in an emergent code, for EPIC People Semiotics course

Using semiotics to develop a customer experience rooted in an emergent code, for EPIC People Semiotics course

 

Research-Informed Storytelling

 
Community of Opportunity report, for New Economy Initiative

Community of Opportunity report, for New Economy Initiative

Highlights the impact of 62 inclusive design projects by Detroit’s City of Design partners, for Design ‘co=

 

Research Findings + Recommendations

 
Inclusive workspace study, for TechTown Detroit

Inclusive workspace study, for TechTown Detroit

Project examining consumer attitudes about sustainable fashion; research insights via social media listening

Proprietary study of health care decision making among women

Proprietary study of health care decision making among women

 

Wayfinding + Placemaking

 
Inclusive restroom signage, for TechTown Detroit

Inclusive restroom signage, for TechTown Detroit

COVID-safety signage system, for the City of Detroit

COVID-safety signage system, for the City of Detroit

 

Communications, Content + Operations Strategy

 
 

Nightingale Magazine, Issue 1, Spring 2022, for the Data Visualization Society

Nightingale Magazine, Issue 2, Fall 2022, for the Data Visualization Society

Managing Editor of Nightingale, journal of the Data Visualization Society

Managing Editor of Nightingale, journal of the Data Visualization Society (on Medium)

Managing Editor of Nightingale, journal of the Data Visualization Society (transitioned to non-paywalled site)

 

Small Business Strategy

 

Strategic planning for the launch of Proxy

Naming and strategic planning with Mongers’ Provisions

Brand strategy recommendations for the Peacock Room, a boutique in Detroit, MI